What People Say About Us
If you're looking for an honest team of mechanics that will absolutely fix it right the first time, just as their motto says, then look no further. I don't think I can thank Carlos and his team enough for the work they've done on my Saturn. After trying to find a reliable mechanic with no luck, I came across Mechanic on Duty through RepairPal.com. Other shops may have raving reviews, but if you Google Mechanic on Duty you'll notice one thing, all his clients/customers continuously praise their honesty, professionalism and excellent customer service. Well, as another satisfied customer, I'd like to add that they help you make informed decisions and thoroughly explain your options. They will not sell you something you don't need, and will be upfront about repair costs. Carlos and his team know what they're doing, so if you're looking to find a mechanic you can trust and rely on, I highly recommend you give this shop a visit; truly the best.
I'm a first time customer and I will definitely return! They are very professional, thorough, have great customer service! I would not hesitate to recommend them to anyone.
Carlos and his team are great... My A/C went out in my car and rather than jack up the price he took the time to identify the problem and offer me a range of options for repair. I recommend him to all my friends and family seeking car repairs.
Simply put: THE BEST EXPERIENCE WITH A MECHANIC SHOP IN ORLANDO. PERIOD. 100% worth the trip from anywhere in the city to Carlos' shop. 1) the way Carlos approaches the vehicle's symptoms, 2) The way he explains the potential problem, followed by the potential solutions in a way any human being without mechanic expertise/knowledge can understand, (even explaining common tricks other shops still do in the market). Carlos' customer service excellence is matched by his evident knowledge and years of experience in the field. I've been witness of his values and honesty while I've been a loyal client since 2016. Add up a Nationwide Warranty and the best prices in the entire city and you have a real winner.
Carlos and his team are wonderful. I took my vehicle to him for the first time after seeing such unusually high reviews, and I was pleasantly surprised to find they are all well deserved. He and his team are honest and communicative about diagnosing your vehicle and the timeframe for repair. They explain repair options thoroughly and provide an excellent breakdown of where your costs are coming from. I strongly appreciate that they will give you their honest feedback - for example, I was concerned my suspension control arm needed replacing, and I received a thorough evaluation of how long it would likely last and his reasons for thinking so.
Carlos has been my mechanic for over 5 years. In him I have found a person I can trust with my car. He is very respectfull and always on time. His prices are fair and always willing to work with you. I highly recommend him for your car needs!
God bless Mr. Carlos and his team, brilliant and excellent service. Never have experienced such a great experience in my 50 years of life. Carlos and his disciplined team provided such a great service with an absolute honesty, dedication , these guys are so friendly. I has some small issue(noise in engine) with my Honda pilot 2010 car and I took to it 3 big name mechanics who handed me an estimate of $2500 USD and asked me to replace almost everything that is rotating inside an engine. It was a small issue and Carols identified it quickly and fixed it , it was small expense of less than $100. Since then my car is running fantastic. All I want to Say is CARLOS and his TEAM are the BEST in Orlando.
Mr. Carlos has been helping for years on three different cars and his service and prices are awesome. When ever I hear anyone ask for a mechanic I will always send them his way. I highly recommend Mechanic On Duty to anyone.
My Jeep Grand Cherokee was repaired in the engine head area, a great job, costly and accurate, thank Carlos and staff for the excellent work and responsible professional work. I will recommend to friends, the services of Mechanic On DutyCB. Success every ve more.
These guys are top notch. I had them work on my daughter car. I don't live in Orlando but if you have kids that go to school there and you need a good mechanic just call Carlos. Very helpful and honest.
The service was excellent and high-professional. I could not have had a nicer experience with my car. Special thanks to Carlos for assistance, friendly attitude and understanding!
Excellent service at a fair and reasonable price. It is obvious that this is Carlos' passion. He is not just looking to make a buck and doesn't see people as dollar signs. The human touch is very nice. So glad that we found this shop. Thank you a million times!
Very honest, professional, and thorough when working with my car. They are always willing do help out as much as they can. I recommend Mechanic on Duty to all of my family and friends. Cannot say enough good things about this shop!
Carlos is a knowledgeable, honest, and experienced professional. The first day I met him, I immediately felt like I was in the right hands. I did not worry about being taken advantage or feeling at a disadvantage due to my lack of mechanical knowledge. I have recommended Carlos and his staff to many people and will continue to utilize his services as long as I live in the Central Florida area. Always nice to see him and his staff smiling, too!!! :)
Great experience! Carlos is very patience and knowledgeable and gives you the best advices to maintain your car in good state, explanations step by step and very resonable prices. He will be my regular mechanic from now on.
Best mechanic in town! I did not have a ride back to my house because my car broke down and they drove me home! Very awesome, honest people.
Carlos and his team are the most trustworthy and reliable mechanics in Orlando. They have great prices, have great customer service, and do the greatest work. Carlos really takes his time clarifying any problems with your car and let's you know what will be a necessity and what won't, unlike other mechanics. I've had two cars fixed by him so far and I still have no complaints on the cost and quality of their work. Please check them out if you want to feel at ease on the worth of fixing your car for a change!
On 12/3/16, I researched a number of car repair shops able to service a Cadillac SRX, as the dealer I was going to was not doing a good job. Carlos was very pleasant. He explained everything... what it would cost and what was involved. It was easy to make an appointment and his professionalism was outstanding. I had a fuel leak/heavy gas smell. He diagnosed the problem, and replaced the fuel line quickly. He also performed an oil change. He did everything to keep the cost low. He has my business from now on.
Carlos from Mechanic on Duty by Full Sail College is awesome. I've used his shop twice now, and he has done great work, and you can't beat the pricing. I will not use another mechanic or shop, period. Thank you.
Carlos is an honest and reliable mechanic. He takes great care of you and makes sure you are safe in your car. I recommend Carlos to anyone looking for a great honest mechanic.
Mechanic on Duty CB gets 5/5 stars from me! Excellent, friendly service that solved the problem in my car with great speed and accuracy. I will definitely take my car to Mechanic on Duty CB in the future!
After coming to Orlando and meeting Carlos for the first time through my cousin, I now have a new mechanic. He's amazing!
Excellent services. Good job, I recommend it. Works fast and well.
Carlos did an amazing job fixing my car. The only mechanic I will ever let touch my car. Very honest and walked me through every step he had to take to get it running again. Even showing me all the pieces that he had to replace. This shop goes above and beyond which is very rare. I really appreciate it!
Very happy with the work I had done. The pricing seemed industry standard, I found cheaper options but I found more expensive ones too so this shop seems right down the middle, fair parts pricing and fair labor cost. They did a diagnostic and sent pictures of the recommended work with estimates to my email. I can't tell you how much I LOVE that! Seriously love that. I called and approved the work I wanted and Carlos explained that by opting out of some of the recommended work I would likely see small performance problems that may mean I'll need to spend a little more in repair than if I could do it all at once but I need to spread the maintenance out over a few paychecks and he was very understanding of that. I'll definitely be back later this year. Hopefully the team performs this well every time!
Mechanic on Duty is the best! I have never been treated with such dignity and respect from mechanics before. The first time I came to get an oil change, I met Carlos, the owner of the shop, and he spoke to me and answered my questions directly with a smile the entire time. I have never had a bad experience and I've been there 5 times already. He also gives student discounts which is a HUGE plus! Honestly even if move out of the area I will make the trip to Carlos' shop because their professionalism is the best I've ever seen.
Carlos did such an amazing job with my son's car and was such a great help throughout the entire process of fixing and paying for the services. Please go to his shop to get the best and most reliable customer service you can get in all of Orlando.
Carlos did an amazing job on my air conditioner. Went over all my options and promised by end of day. Delivered and could not be happier. Best prices and excellent service. Awesome follow up warranty too.